Live Jobs

Join a fast-growing challenger brand on a mission to shake up a traditional FMCG category. This is a rare opportunity for a National Account Manager to take real ownership - driving key retail partnerships, winning new listings, and helping scale a brand with serious momentum. If you thrive in high-growth environments and want to build something from the ground up, this is it.

FSE

FSE

We're exclusively partnering with Lotus Bakeries on a major commercial growth project, supporting a number of hires across National Account Management and Category Management. With a portfolio that includes Lotus Biscoff, TREK, Nakd, Peter's Yard and BEAR, this investment reflects a clear commitment to accelerating performance across some of the most recognisable and high growth brands in the category. This is a brilliant opportunity to take ownership of key convenience accounts, with real accountability and exposure to the wider commercial strategy.

We're exclusively partnering with Lotus Bakeries on a major commercial growth project, supporting a number of hires across National Account Management and Category Management. With a portfolio that includes Lotus Biscoff, TREK, Nakd, Peter's Yard and BEAR, this investment reflects a clear commitment to accelerating performance across some of the most recognisable and high growth brands in the category.

We're exclusively partnering with Lotus Bakeries on a major commercial growth project, supporting a number of hires across National Account Management and Category Management. With a portfolio that includes Lotus Biscoff, TREK, Nakd, BEAR and Peter's Yard, this investment reflects a clear commitment to accelerating performance across some of the most recognisable and high growth brands in the category. This particular role will have a strong focus on Peter's Yard - a premium, fast-growing brand within the portfolio - offering a great opportunity to take real ownership in driving its continued success within the foodservice channel.

This is a high-impact Key Account Manager role within a well-established, globally backed food and drink business that's investing heavily in its UK foodservice division. The position sits in a commercially critical team focused on driving growth across restaurant groups, contract caterers and purchasing groups - offering real ownership of both existing accounts and new business development.

Would you like to be part of a global premium lifestyle brand with a strong heritage across the work, western, equestrian and country markets? Renowned for blending innovation with authentic craftsmanship, the brand is expanding its presence across Europe while remaining true to its roots and loyal community. As the Customer Service Specialist, you will work closely with cross-functional teams to deliver outstanding direct-to-consumer experience. You'll oversee orders across multiple systems, handle customer queries, and manage warranties efficiently across various channels while meeting agreed performance targets. The Role: - Work cross-functionally with Ecommerce, Finance, Product, and Logistics teams to deliver a high standard of customer service - Manage customer queries across phone, email, and other channels in line with KPIs - Respond to pre-order questions on product specs and availability - Handle post-order queries including payment, delivery, stock, and invoicing - Process warranties, returns, and credits efficiently and accurately - Monitor orders across multiple systems, ensuring smooth processing - Carry out daily fraud and order checks, flagging and resolving any issues - Use multiple systems to manage queries and workflows - Collaborate with internal teams to resolve issues and improve processes About You: - Passionate about delivering excellent customer service - Comfortable working in a fast-paced, high-volume environment - Highly organised with strong attention to detail - Able to prioritise, multitask, and manage time effectively - A proactive team player with a positive attitude - Confident using IT systems, including MS Office (Salesforce/SAP experience beneficial) - Strong problem-solving skills with the ability to make quick, sound decisions. If the role and responsibilities sound like a good fit for you, then I'd love to speak to you! Find out more about our available opportunities or how we can help you further your career - contact us today. Email: Shelley.burnand@advocate-group.co.uk Phone: 07537163606 We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.